User Agreement (Terms of Use) of the Fasti.me Service

1. General Provisions

1.1. The subject of regulation of this User Agreement (hereinafter - “Agreement”) are the relations between Limited Liability Company “GLS-Consulting” (INN 7717738764, Russia, 127572, Moscow, Uglichskaya St., 12, bldg. 1, room 209 ), hereinafter referred to as “GLS-Consulting” or “Company”, being the right holder of sites, services, programs and/or other products (applications), including those of information, communication, advertising, educational, entertainment and other nature (hereinafter referred to as “Fasti.me Service”), available on the Internet at https://fasti.me (hereinafter referred to as “Site”), and individuals - Internet users (hereinafter referred to as “User”), concerning the use of the Fasti.me Service. This Agreement is available at https://fasti.me/agreement_policy.

1.1.1. The online service described above, which automates the process of planning and organizing meetings, is a modern task scheduler that significantly streamlines the organization of work processes, allows the User to transfer them to an online mode and collect all project data in one place, provides convenient tools for managing and directing projects and current tasks. The system provides an opportunity to exchange information and correspondence.

The User can customize his or her schedule, specify availability, generate a link and send it to his or her clients, who in turn can book a convenient time and date, and receive notification of the appointment.
The system also provides the possibility to cancel or postpone the booking.

1.1.2. The main parameters of the system are:
- Convenience and ease of use for Users;
- Fast and convenient online payment;
- Possibility to choose the optimal time and date for the User;
- Increase and retention of the client base for customers connected to the service;
- Automation of the booking process and booking management.
- Management of individual profile and personal data of Users;
- Analytics and statistics on orders and services provided for more efficient business management;
- Integration with Russian business platforms;
- Possibility to conduct promotions and place special offers to expand the audience and attract new Users.

1.2. User's use of the Fasti.me Service in any manner or form within its stated functionality, including:

- viewing the materials posted on the Site;

- registration and/or authorization on the Site,

- posting or displaying on the Site any material, including but not limited to: text, hypertext links, images, audio and video files, facts and/or other information,

creates a contract on the terms and conditions of this Agreement in accordance with the provisions of Articles 437 and 438 of the Civil Code of the Russian Federation.

1.3. By taking advantage of any of the above-mentioned opportunities to use the Fasti.me Service, the User acknowledges that he or she:

a) Has read the terms of this Agreement in its entirety prior to using the Fasti.me Service:

b) Accepts all the terms and conditions of this Agreement in full, without any exceptions or limitations, and undertakes to comply with them or to stop using the Fasti.me Service. If the User does not agree to the terms and conditions of this Agreement or is not authorized to enter into an agreement based on them, the User should immediately discontinue any use of the Fasti.me Service.

c) The Agreement (including any of its parts) may be modified by the Company without any special notice by publishing a new version of the terms. The new version of the Agreement shall take effect from the moment it is posted on the Website.

1.4. Furthermore, the relations between the Parties are governed by the Privacy Policy of the Fasti.me Service, which is available at https://fasti.me/privacy_policy.

1.5. Upon registration, each access and/or actual use of the Fasti.me Service, the User agrees to the terms of this Agreement and the General Privacy Policy of GLS-Consulting in the editions that were in effect at the time of actual use of the Fasti.me Service.

1.6. The following terms and definitions shall be used in this Agreement and the Parties' relations arising from or related to it:

- Site - a set of graphic and informational materials, as well as computer programs and databases, ensuring their availability on the Internet at the network address https://fasti.me.

- User - a legally capable natural person who has joined this Agreement in his/her own interests or acting on behalf and in the interests of a legal entity represented by him/her.

- Fasti.me Service - a set of services provided to the User.

- Subscription type - a subscription plan chosen by the User from the list posted by the Company on the Internet at https://fasti.me/#rates.

- Rates and Payment - a section of the User's Personal Area containing information about the Subscription validity period, rates and scope of Services available to the User.

- Account - a set of contact data stored on the Site, allowing to identify and authorize the User, as well as containing data about the User and his/her actions on the Site, including identification data required for Authorization.

- Authorization - the process of verification of the identification data entered by the User, the results of which determine whether the User has the right to use the Intellectual Property Object. Identification data for access to the Intellectual Property Object include Login and Password, which are considered necessary and sufficient.

- User - a person who has registered on the Fasti.me Service for online meeting planning, who has access to the Site via the Internet and uses its functionality.

- User's personal account (hereinafter referred to as “Account”) - a set of data about the User necessary to identify him/her and to provide access to his/her personal data and settings in the Fasti.me Service.

- Personal Profile - the User's personal page in the Fasti.me Service, through which the User can access the Intellectual Property Object and manage the Account.

2. Subject of the Agreement

2.1. Under the terms of this Agreement, GLS-Consulting provides the User with access to the Fasti.me Service via web and/or mobile interface for the purpose of providing services and/or granting rights to use the Fasti.me Service.

2.1.1. Access to the use of the Site is provided by GLS-Consulting on a free or paid basis, depending on the functionality and the rate selected by the User.

2.1.2. Available subscription plans:

Free access (“Basic” rate) is automatically granted to each User and is valid until the User decides to change the rate to one of the paid ones;


The following features of the Site are available to the User when using the “Basic” rate:

➢ Event types - 3
➢ Schedules - 1 active schedule
➢ Individual one-on-one meetings
➢ Monthly booking limit - 25
➢ Booking link setup
➢ Bulk booking
➢ Notifications and reminders
➢ Integration with Yandex Calendar - 1
➢ Integration with Google Calendar - 1
➢ Widget to personal website or social media
➢ Telegram bot
➢ Personal page
➢ Client database


Paid access (“Standard” or “Pro” rate) should be purchased by the User in cases of:

➢ the need to use the functions of the Site not provided for by the “Basic” rate;


The following features of the Site are available to the User when using the “Standard” rate:

➢ Event types - 10
➢ Advanced settings of event types
➢ Schedules - 5 active schedules
➢ Schedule adjustments
➢ Monthly booking unlimited
➢ Individual one-on-one meetings
➢ Booking link setup
➢ Bulk booking
➢ Notifications and reminders
➢ Notification and reminder setup
➢ Integration with Yandex Calendar - unlimited
➢ Integration with Google Calendar - unlimited
➢ Widget to personal website or social media
➢ Telegram bot
➢ Personal page
➢ Notifications, newsletters, announcements to clients
➢ Client database


The following features of the Site are available to the User when using the “Pro” rate:

➢ Event types - unlimited
➢ Advanced settings for event types
➢ Schedules - unlimited
➢ Schedule adjustments
➢ Monthly booking unlimited
➢ Individual one- on-one meetings
➢ Group meetings
➢ Collective meetings
➢ Booking link setup
➢ Bulk booking
➢ Notifications and reminders
➢ Notification and reminder setup
➢ Integration with Yandex Calendar - unlimited
➢ Integration with Google Calendar - unlimited
➢ Widget to personal website or social media
➢ Telegram bot
➢ Personal page
➢ Notifications, newsletters, announcements to clients
➢ Client database

2.1.3. The User has the right to use the full features of the Program without remuneration within the Trial Period (trial version) for familiarization for a limited period of time, determined by the terms and conditions in force at the time of Registration, established by the Company and posted on the Internet at https://www.fasti.me/price_en.

2.1.4. The User has the right to independently select the appropriate Subscription Type from the list posted by the Company on the Internet at https://www.fasti.me/price_en.

2.1.5. The Subscription validity period starts from the day the User pays for the selected subscription plan.

2.1.6. The User has the right to change the Subscription Type at any time during the Subscription validity period. In this case, the validity period of the subscription will be updated to the validity period of the purchased subscription, the unused balance of the current subscription will not be transferred.

2.1.7. No recalculation of the cost and refund of the remuneration paid in accordance with the subscription plan when acquiring the current Subscription is made, and the selected subscription plan is valid until the end of the period paid by the User.

2.2. GLS-Consulting has the right to establish restrictions on the use of the Fasti.me Service, which may be contained in this Agreement. In particular, such restriction is a complete ban on the publication by the User of images and other intellectual property objects, the rights to public demonstration of which the User does not possess and has acquired them in a manner not established by law. Responsibility for infringement of other people's copyright and related rights is borne by the User. The Company is not liable.

2.2.1. GLS-Consulting has the right to unilaterally change the Subscription Types by posting a new list of them on the Internet at https://www.fasti.me/price_en.

2.2.2. Changes in the Subscription Types are not a basis for making changes to previously paid subscriptions and are valid only with respect to the selection and payment of the rate after the publication of the changes.

3. Procedure for User registration in the Fasti.me Service

3.1. In order to use the Fasti.me Service or to obtain rights to use additional functional (software) features of the Fasti.me Service, the User must create an Account by completing the registration procedure provided by the system.

Registration is carried out by filling out the registration form in the Fasti.me Service or by using Yandex ID or Telegram bot @MyFastiBot. The main registration data is the email address linked to the Account in the Fasti.me Service, which cannot be changed after the registration is completed. When filling out the registration form, the User chooses the login and password required for further access to the User Account, specifies the mandatory, minimum data required for registration, as well as information that allows the User to restore access to his/her Account on his/her own. The Company does not verify the accuracy of the information provided by Users, except for cases when such verification is necessary for the purposes of fulfillment of the Company's obligations to Users.

3.2. The login and password chosen by the User are necessary and sufficient information for the User's access to the Fasti.me Service. The registration data and usage are personal and cannot be transferred to third parties, therefore the User has no right to transfer his/her login and password to third parties and bears full responsibility for their safety, choosing the way of their storage.

3.3. The Company cannot be held responsible and guarantee the safety of the User's Account in cases of:
- transfer of login and password (intentionally or negligently) by the User to third parties;
- access to the User's Account by third parties due to the User's use of forms located on external websites, using software tools that allow the selection and/or decoding of the password;
- third parties having access to the User's Account through simple password selection;
- the User's failure to comply with the recommendations specified in this Agreement or in the interface of the Fasti.me Service;
- any unlawful actions of third parties with regard to personal data or information and data of each particular User, as well as in case such persons create obstacles in the use of the system of both hardware and software nature;
- changes in the legislation of the Russian Federation and subordinate regulations, as well as the introduction of restrictive measures for the use of software and Internet resources both at the state and local (territorial) level.

3.4. Terms of Use of the Fasti.me Service

3.4.1. To start using the Fasti.me Service, the User must register by assigning a unique name (Login) and password. Upon completion of the registration process, the User becomes the owner of an Account. From the moment the User logs in to his/her Account, the User is solely responsible for the security of the data entered, as well as the Login and password.

3.4.2. When the User has finished using the Fasti.me Service, he/she is responsible for terminating his/her account by clicking the “Logout” button.

3.4.3. From the moment of registration in the Fasti.me Service, the User is given the opportunity to purchase a subscription subject to the restrictions specified in clause 3.4.3.1. and clause 3.4.3.2. 3.4.3.2. of the Agreement, except for the trial access to the Fasti.me Service “Trial Period”.

3.4.3.1. For any Users:

The subscription plans of the Fasti.me Service (containing a certain number of limits depending on the chosen subscription plan) are indicated on the website of the Fasti.me Service: https://www.fasti.me/price_en. All calculations are made in Russian rubles.

The subscription plans of the Fasti.me Service are paid on a monthly or annual basis. The User has the right to pay for a period of use of 1 or 12 months. In the case of a subscription, payments are made on a regular basis and are debited from the card without acceptance with the specified periodicity (monthly or annually), depending on the chosen payment option, until the subscription is deactivated by the User.

3.4.3.2. For Users who are individual entrepreneurs/legal entities:
The subscription plans of the Fasti.me Service (containing a certain number of limits depending on the chosen subscription plan) are indicated on the website of the Fasti.me Service: https://www.fasti.me/price_en, and payment is made only on the basis of the invoice issued for Users - individual entrepreneurs/legal entities. The User has the right to pay for a usage period of 1 or 12 months. Additional limits not included in the price of the subscription plan are not provided.

3.4.4. Purchase of the subscription plan is made by non-cash transfer of funds in the form of 100% prepayment for each of the paid periods (1 calendar year). For Users - individual entrepreneurs/legal entities: purchase of the subscription plan by wire transfer of funds in the form of 100% prepayment on the basis of the invoice provided by the Fasti.me Service Administration.

3.4.5. In case of commercial campaigns (promotions), discounts are valid within the published terms and conditions of the promotions in case of payment from the User - individual entrepreneur/legal entity.

3.4.6. For Users who are natural persons:

Provision of access to the Fasti.me Service in accordance with the selected subscription plan is considered to have been properly provided by the Fasti.me Service Administration and accepted by the User in full, if the Fasti.me Service Administration has not received any motivated written claims from the User within 5 (Five) working days from the date of provision of access to the Fasti.me Service.

3.4.7. For Users - individual entrepreneurs/legal entities:

The Fasti.me Service Administration within 5 (five) working days from the date of receipt of funds on the current account sends to the User for signing the Universal Transfer Document (hereinafter - UTD) in 2 copies, taking into account the following: in case of a one-time payment (in full) by the User of the selected rate, regardless of its duration, the UTD is provided to the User for the entire amount of payment made by the User.

3.4.7.1. The User shall review and sign the UTD within 5 (five) working days from the date of its receipt from the Fasti.me Service Administration, provided that the services have been rendered by the Fasti.me Service Administration properly and in full. The Fasti.me Service Administration may send the User the UTD by email, or by postal mail, or in an electronic document management system (EDM). In this case, the exchange of documents and messages by email has legal force equal to the exchange of documents by Russian Post or international mail. If the User has any claims to the services provided by the Fasti.me Service Administration, the User shall provide the Fasti.me Service Administration with a reasoned refusal to sign the UTD within 5 (five) working days. In this case, in the reasoned refusal, the User must state the reason(s) for the refusal and provide evidence that confirms that the Fasti.me Service Administration has not rendered the services or has rendered them improperly. If the User does not sign the UTD within 5 (five) working days from the moment of its receipt or does not send to the Fasti.me Service Administration a reasoned refusal to sign the UTD within 5 (five) working days, the UTD is considered accepted and the services are considered to be rendered in time, in full and properly and accepted by the User.

3.4.8. The free trial access “Trial Period” and/or other free updates during the period of validity of the Agreement (if any) are provided to the User without any guarantee, in the quality, scope and functionality that these services have as part of the Fasti.me Service. This means that the User has no right to make claims regarding the availability, scope, quality or functionality of the free services received and uses them, assuming all risks and responsibilities associated with the use of such free services.

3.4.9. The Fasti.me Service Administration provides technical support to the User, including issues related to the functionality of the Fasti.me Service and the services provided, as well as the peculiarities of the Fasti.me Service operation.

3.4.10. The subscription plans specified on the website at https://www.fasti.me/price_en do not provide for any additional limits and services.

4. Materials posted by Users on the Fasti.me Service

4.1. The User is solely responsible for all information, data, text, photos and other materials (hereinafter “Materials”) made publicly available and/or transmitted through the Fasti.me Service. This means that the User is fully responsible for all Materials that the User uploads, sends, receives, transmits or otherwise makes available through the Fasti.me Service. The Company does not control the Materials transmitted by the Fasti.me Service and therefore does not guarantee the accuracy, completeness or quality of these Materials.

4.2. The User may not upload, transmit or publish Materials on the Fasti.me Service if the User does not have the rights or authorization of the respective copyright holder to post them. In the event of claims from third parties related to the User's posting of Materials, the User shall settle such claims on his/her own and at his/her own expense. The email address for sending such claims (complaints and reports) is info@fasti.me.

4.3. The User agrees to the use by the Company and/or other Users of the Fasti.me Service of the Materials posted by the User in such Service, if they are used within the functionality selected by the User.

4.4. Except as provided by this User Agreement and the applicable laws of the Russian Federation, no Material may be copied (reproduced), processed, distributed, displayed, published, downloaded, transmitted, sold or otherwise used in whole or in part without the prior authorization of the Company or the respective copyright holder, unless the copyright holder has expressly consented to the free use of the Material.

4.5. By using the functionality of the Fasti.me Service, the User agrees that certain information may be transferred to the Company's partners solely for the purpose of ensuring that the Company provides the corresponding Service to the User, as well as granting the User the right to use additional functional (software) features of the corresponding Service provided jointly with these partners, and solely to the extent necessary for the proper provision of the Fasti.me Service and/or functionalities, as well as in other ways.

5. Rights and obligations of the User when using the Fasti.me Service

5.1. The User has the right to use the Fasti.me Service provided by the Company to realize its functionality, subject to the terms and conditions of use of the Fasti.me Service provided by the Company.

5.2. The User undertakes not to use the Fasti.me Service or any other products of the Company in order to:

5.2.1. achieve unlawful purposes and, if the Company establishes special purposes for the use of the Fasti.me Service, achieve other purposes that are not explicitly stated in this Agreement;

5.2.2. upload, send, transmit or in any other way publish Material (including by indicating its location by posting a link) that is illegal, harmful, threatening, abusive, pornographic, defamatory, violating the rights of minors and/or causing them harm in any form, including moral, infringing on the rights of various minorities, which the User has no right to make available by law or under any agreements with third parties, including due to infringement of copyright and other intellectual rights of third parties, propagating hatred and/or discrimination of people on racial, ethnic, sexual, social grounds, as well as violating the accepted norms and ethics of communication on the Internet, or hindering the work of other Users with the Fasti.me Service;

5.2.3. upload, send, transmit or in any other way publish advertising information not specifically authorized, including mass, unauthorized and/or not expected by the recipients, unsolicited mailings of advertising nature, including spam, as well as repeated sending of letters/messages to one addressee without his/her consent;

5.2.4. impersonate another person or a representative of any organization and/or community, including Fasti.me Service support service, Company employees, or any other actions aimed at misleading Internet users or other persons;

5.2.5. upload, send, transmit or in any other way publish any Materials containing viruses or other computer codes, files or programs designed to disrupt, destroy or limit the functionality of any computer or telecommunications equipment or programs, to provide unauthorized access to computer systems, equipment or data of third parties, as well as serial numbers to commercial software products and programs for their generation, logins, passwords and other tools for obtaining unauthorized access to paid resources on the Internet, as well as placing links to the above information; To reproduce, copy, collect, systematize, store, transmit information posted on the Fasti.me Service, use it in whole or in any part in any way, including for commercial purposes, in order to extract a database from the Fasti.me Service, without the consent of the Company. It is forbidden to use automated scripts (programs, bots, etc.) to collect information and (or) interact with the Fasti.me Service without the Company's consent;

5.2.6. to collect and store personal data of third parties in violation of the requirements of applicable law;

5.2.7. to perform other actions related to the violation of this Agreement and the requirements of the legislation of the Russian Federation.

Within the framework of the Fasti.me Service, the User may be provided with the functional possibility to send messages to third parties independently. By sending messages to third parties through the Fasti.me Service, the User agrees that such sent messages may be identified as sent on his/her behalf. In this case, the User is independently liable for all possible claims related to the sending of messages to such persons.

6. Rights and obligations of the Company when providing the Fasti.me Service

6.1. The Company performs the ongoing management of the Fasti.me Service, independently determines its structure and appearance, authorizes or restricts the access of Users to the Fasti.me Service if such persons violate the provisions of this Agreement, and exercises other rights belonging to the Company.

6.2. The Company has the right to block/delete the User's Account and/or suspend, restrict or terminate the User's access to the Fasti.me Service and/or delete all or some of the Materials posted by the User on the Fasti.me Service without any reimbursement of any costs or losses to the User, in accordance with the procedure and under the terms and conditions set forth in Section 7 of this Agreement.

6.3. The Company has the right to:

6.3.1. on the terms and conditions set forth in this Agreement, provide the User with access to the Fasti.me Service;

6.3.2. reprimand, warn, notify, inform the User of non-compliance with this Agreement. The Company's instructions to the User regarding the use of the Fasti.me Service shall be binding on such User;

6.3.3. provide technical and informational support to the User within a reasonable period of time, necessary for accessing and using the Fasti.me Service;

6.3.4. collect and process information about Users, including their personal data, in the manner and on the grounds set forth in the Privacy Policy of the Fasti.me Service, as well as collect and process anonymized statistical data on the use of the Fasti.me Service;

6.3.5. place advertisements on the Site or in the Fasti.me Service;

6.3.6. send messages (emails, sms, push notifications and other types of mailings) to Users via the Fasti.me Service and/or third-party services with advertising and informational content, including messages from the Company's partners to whom the User has agreed to send messages by registering with the Fasti.me Service or otherwise, as well as messages about the introduction of new or canceled functions of the Fasti.me Service. The User has the right to refuse to receive advertising messages at any time by sending a written request to the Company's email address info@fasti.me.

6.3.7. make direct contact with the User by means of communication (by phone, email or other means) in order to receive information/comments from the User about problems/questions arising from the use of the Fasti.me Service or feedback on the operation of the Fasti.me Service, necessary to eliminate errors in the operation of the Fasti.me Service and their further development/improvement;

6.3.8. suspend the Fasti.me Service without prior notice to the User in case of urgent maintenance work on the Fasti.me Service, in case of force majeure, accidents or failures in the hardware and software systems of third parties cooperating with the Company, or actions of third parties aimed at suspending or terminating the Fasti.me Service;

6.3.9. prohibit the User from automatically accessing the Fasti.me Service, as well as to stop receiving any information generated automatically (e.g. spam);

6.3.10. take measures not prohibited by law to protect its own rights in relation to the Fasti.me Service.

7. Termination of the User's Account, restoration of access to the Account, deletion of the Materials posted by the User

7.1. The User agrees that the Company reserves the right to block/delete the User's Account and/or suspend, limit or terminate the User's access to the Fasti.me Service and/or delete all or some of the Materials posted by the User on the Fasti.me Service, without explaining the reasons for such actions and without prior notice to the User, if necessary.

7.2. In particular, the Company may exercise the rights listed in clause 7.1. for the following reasons:

7.2.1. if it discovers signs of violation of the terms of this User Agreement in the User's actions;

7.2.2. at the appropriate request of the authorities and the court, if all the requirements of the legislation of the Russian Federation are met;

7.2.3. in case of a complaint from another User or a third party who is the right holder of the Materials, after a corresponding inspection;

7.2.4. if the User does not use the Account to access the Fasti.me Service for 24 calendar months;

7.2.5. due to unforeseen technical or security problems;

7.2.6. due to interference and any disturbance of the Fasti.me Service, including the use of any devices, software, etc.

7.3. Termination of the User's Account may result in:

7.3.1. deletion of the User's access to the personal part of the Fasti.me Service;

7.3.2. deletion of the User's Material contained in the Fasti.me Service.

7.4. The User has the right to refuse to use his/her Account by deleting it. In case of deletion of the Account on the User's initiative and if such functionality is available, the User has the right to restore the Account by himself/herself within the time limit set by the Fasti.me Service, following the instructions of the Fasti.me Service received after entering the necessary login and password in the authorization form.

7.5. If the User loses the password to the Account, access to the Account can be restored only if the User has provided accurate, correct and complete information specified when creating the Account, as well as if the User has provided correct information to additional questions from the Company's support service, if it is necessary for the purposes of restoring access to the User's Account. If the User neglected to provide accurate, true and complete information or failed to answer additional questions of the support service, the Company's support service will not be able to restore access to the Account if requested.

8. The Company's right to intellectual property

8.1. The use of the Company's individualization means by the User is allowed only with the consent of the Company.

8.2. The User acknowledges and agrees that the Fasti.me Service contains audiovisual works, computer programs, trademarks and other intellectual property objects, the rights to which belong to the Company (and/or the Company's contractors), which cannot be used without prior consent from the Company.

8.3. The Company grants to the User, subject to the restrictions set forth in this Agreement, a non-exclusive and non-transferable right to use the software for its intended purpose, provided within the Fasti.me Service, and on condition that neither the User nor any other person with the User's assistance will copy or modify the software; create programs derived from the software; penetrate the software in order to obtain the code of the software; sell, assign, transfer to third parties in any other form the rights to such software, as well as modify such software, including for the purpose of obtaining unauthorized access to it.

9. Liability of the Company

9.1. The User understands and agrees that:

9.1.1. The Fasti.me Service is provided “as is”, unless otherwise expressly provided for in this Agreement. The Company does not guarantee that the Fasti.me Service, as well as the results of using the Fasti.me Service, will meet the User's purposes, expectations and requirements; the Company does not guarantee that the Fasti.me Service will be provided uninterrupted, fast, reliable and error-free; that the results that may be obtained by the User will be accurate and reliable; that the quality of the Fasti.me Service, as well as the results of using the Fasti.me Service, including information, will meet the User's expectations, and that all errors in the programs will be corrected;

9.1.2. The Company assumes no responsibility for the delay, deletion, non-delivery or failure to download any of the User's data, including the User's settings;

9.1.3. Any Materials (intellectual property) obtained by the User using the Fasti.me Service, the User may use at their own risk, and the User is responsible for any damage that may be caused to the User's computer and the User's data as a result of downloading these materials;

9.1.4. The Company shall not be liable for any direct or indirect losses resulting from the use or inability to use the Fasti.me Service, from unauthorized access to the User's Account, or from fraudulent activities of third parties.
10. Confidentiality of the Company

10.1. The Company may use technologies for authentication of Users, including the use of cookies, as well as use these technologies for marketing purposes to study the preferences of Users. In this case, such identification is non-personalized and generalized, the Company does not track the actions of individual Users and does not transfer information about them.

10.2. Within the limits of the operation of the Fasti.me Service and in compliance with applicable laws, the secrecy of communications and the confidentiality of information about Users are ensured, except in cases provided for by the legislation of the Russian Federation.

10.3. The User agrees that if the Fasti.me Service allows sending messages, the User's outgoing and incoming messages or downloaded Materials are subject to certain automatic processing by the Company's programs for full transmission, reception and storage of messages/Materials. The obligatory automatic processing of the Mail includes the necessary set of measures to detect malicious codes in the transmitted information, as well as to block or delete them if possible (depending on the complexity of the code and the software of the Fasti.me Service). These measures are taken solely to protect the Users' personal computers and to reduce the load on the Company's equipment.

11. Feedback and claims handling procedure

11.1. The User, who considers that his rights and interests are violated due to the actions of the Company, can send a corresponding appeal. The Company's Technical Support Service will deal with such requests in accordance with the general procedure for dealing with incoming requests.

11.2. The User may send all requests, including those regarding the operation of the Fasti.me Service, to the Technical Support Service at info@fasti.me.

11.3. The User and the Company agree that all possible disputes regarding the User Agreement will be resolved in accordance with the rules of this User Agreement and the current legislation of the Russian Federation.

12. Amendments and additions to this Agreement

12.1. This Agreement may be amended by the Company without notice to Users by posting a new version of the amended agreement on the Site. Amendments to the Agreement made by the Company shall come into force on the day following the day of publication of such amendments on the Site. The calculation is made according to the Moscow time. The User undertakes to independently check this Agreement for any changes made. Failure of the User to perform actions of familiarization shall not serve as a basis for the User's failure to fulfill its obligations and the User's failure to comply with the restrictions set forth in this Agreement.

12.2. The User has the right to refuse to accept amendments and additions to this Agreement, which means the User's refusal to use the Fasti.me Service and all the rights previously granted to it.

13. Final Provisions

13.1. Nothing in this Agreement may be construed as establishment between the User and the Company of agency relations, partnership relations, relations of joint activity, relations of personal employment, or any other relations not expressly provided for by the Agreement.

13.2. Recognition by the court of any provision of the Agreement as invalid or unenforceable does not entail invalidity or unenforceability of other provisions of the Agreement.

13.3. Inaction on the part of the Company in case of violation of the provisions of the Agreement by the User or other third parties does not deprive the Company of the right to take appropriate actions in defense of its interests later.

13.4. This Agreement shall be governed by and construed in accordance with the laws of the Russian Federation. Issues not settled by this Agreement shall be resolved in accordance with the laws of the Russian Federation.

13.5. All disputes of the Parties under this Agreement shall be settled by correspondence and negotiations using the mandatory pre-trial (claim) procedure. If the parties are unable to reach an agreement through negotiations, the dispute shall be referred by the interested party to the Arbitration Court of Moscow or the court of general jurisdiction of the city of Moscow, at the location of the Company.